Unable to download Robots.

Tagged: Portolio Manager

This topic has 17 replies, 11 voices, and was last updated 2 weeks, 3 days ago by Jeremiah Say.

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- August 25, 2024 at 4:14 #302534
  
  Yoke Yeen Aw
  Participant
  
  Hi ,
  
  I have pucha0sed since 3 Jan 2024 the FTMO robots which is the lifetime update.
  
  Why I unable to access the top 10 Robots to download..?
- August 26, 2024 at 9:39 #302680
  
  NIKOS KYRIAKOU
  Participant
  
  Hey Yoke,
  
  Please try logging in from a different browser and if that does not work, try clearing your browser’s cache and cookies and try again!
  
  Kind Regards,
  Nikos
- August 26, 2024 at 12:53 #302718
  
  Marin Stoyanov
  Keymaster
  
  This is a known bug which has been resolved here. Please follow the instructions from this link to fill your details, then logout and login again. This will solve the problem.
- August 26, 2024 at 16:21 #302750
  
  Yoke Yeen Aw
  Participant
  
  Hi,
  
  Tried. Above method. Still unable to download. Mention need to login and subscribe.
  
  Pls help.
  - August 29, 2024 at 10:20 #303141
    
    NIKOS KYRIAKOU
    Participant
    
    Hey Yoke,
    
    Are you still having the same issue?
    
    Kind Regards,
    Nikos
- September 2, 2024 at 15:54 #304015
  
  navyg2020
  Participant
  
  Hi – This issue is happening to me, i cannot download the robot and keeps looping me to the logon page even though i’ve updated my contact details as per above “known bug”…. please help asap!
- October 16, 2024 at 13:06 #315913
  
  Morteza Poudat
  Participant
  
  hello
  
  I purchased the top10 bot app but the link is showing this:
  
  The site is currently offline due to encountering an error. If the problem persists, please contact the system administrator.
  
  i tried in different browser but same issue
- October 16, 2024 at 14:36 #315933
  
  Morteza Poudat
  Participant
  
  it got resolved, thank you.
- October 17, 2024 at 4:47 #316055
  
  Becoming Trader
  Participant
  
  I am not able to download 10 Forex Robot, it keeps taking me to the login page. I bought your “Top 10 Forex Trading Robots You Can Trade Monthly”
- October 18, 2024 at 0:29 #316223
  
  Mark Kamrath
  Participant
  
  Sorry, posted in the wrong topic…. deleted!
- November 29, 2024 at 17:51 #381315
  
  慶煌李
  Participant
  
  Hi!
  I have completed my purchase of Top 10 Commodities EAs
  
  But I can’t download the robot after logging in, please help me confirm, thank you
  
  Order #381310
  email: happylibra4@gmail.com
- December 15, 2024 at 23:04 #384054
  
  Willem Havenga
  Participant
  
  hi>
  
  Please help. i bought the the top 10 silver ea and cant download. i followed steps above and still cant download
- December 17, 2024 at 9:48 #384260
  
  Willem Havenga
  Participant
  
  Hi.. issue has been resolved thanks
  - December 17, 2024 at 16:03 #384317
    
    Marin Stoyanov
    Keymaster
    
    Glad to hear that. In most cases we see that users are trying to download an asset for which they don’t have a license.
- December 21, 2024 at 19:37 #385089
  
  Jeremiah Say
  Participant
  
  Hi,
  
  I am not able to download GBPJPY which is newly added for existing user. What should I do?
  - December 21, 2024 at 20:08 #385102
    
    Alesamo
    Participant
    
    Same here, download not possible despite a valid lifetime subscription for FX pairs… Also – while I appreciate that a new pair was added, I don’t really understand why AUD or CAD pairs are not considered at all but instead another JPY pair was chosen…
    - December 24, 2024 at 5:05 #385476
      
      Jeremiah Say
      Participant
      
      Hi, Any updates?
- December 24, 2024 at 5:30 #385477
  
  Jeremiah Say
  Participant
  
  It has been fixed. Thank you
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